Monitoring - PowerSchool identified an issue with the IEP document that was preventing users from selecting the LRE. This has been resolved and we will continue monitoring to ensure no additional issues are reported regarding IEP documents.
Aug 06, 2026 - 07:26 CDT
Investigating - PowerSchool is aware of an issue where medications are duplicating on the Health To Do list for students.

We have isolated the duplicate medication record behavior to students with remote enrollments who are taking courses at other schools. Administering a medication from the To Do List page automatically removes the duplicate record.

Our team is currently investigating for any underlying issue.

Aug 13, 2026 - 15:27 CDT
Identified - We have identified the issue and will be deploying a fix to correct the issue.
Aug 13, 2026 - 11:17 CDT
Investigating - PowerSchool is aware of an issue were Incident Local Use codes may not be available. We are investigating the issue and will post updates as they become available.
Aug 10, 2026 - 11:18 CDT

About This Site

Welcome to the PowerSchool ALSDE Status page.

Key information:
Support Contact Number: 1 (866) 512-1899
PowerSchool Help Site: https://customercentral.powerschool.com

Analytics & Insights Operational
Enrollment Operational
90 days ago
100.0 % uptime
Today
Performance Matters Analytics Operational
90 days ago
100.0 % uptime
Today
PowerSchool SIS Operational
90 days ago
100.0 % uptime
Today
SIS Operational
90 days ago
100.0 % uptime
Today
PS SIS API Operational
90 days ago
100.0 % uptime
Today
PS SIS ODS Operational
90 days ago
100.0 % uptime
Today
PS SIS Enterprise Controller Operational
90 days ago
100.0 % uptime
Today
PS SIS Locator/ETS Operational
90 days ago
100.0 % uptime
Today
PS SIS Cross LEA Enrollment/Grades Passback Operational
90 days ago
100.0 % uptime
Today
Powerschool SIS PowerPack Operational
90 days ago
100.0 % uptime
Today
Professional Learning Operational
90 days ago
74.56 % uptime
Today
Schoology Operational
90 days ago
100.0 % uptime
Today
Special Programs Operational
90 days ago
100.0 % uptime
Today
TalentEd Applicant Tracking Enterprise Operational
90 days ago
100.0 % uptime
Today
Unified Insights Operational
90 days ago
98.87 % uptime
Today
Unified Insights Dashboard Operational
90 days ago
97.74 % uptime
Today
Unified Insights Data Warehouse Sync Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Completed - The scheduled maintenance has been completed.
Aug 17, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 18:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 13, 09:39 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS Core update 26.7.0.0 and PowerPack updates to all production SIS instances with Maintenance Window starting Friday, August 14th at 6pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time August 17th, 2026.

Information on the release:
https://customercentral.powerschool.com/s/article/PowerSchool-SIS-26-7-0-0-release-notes?language=en_US

Document Management 26.6.1 - https://customercentral.powerschool.com/s/article/Document-Management-Release-Notes-26-6-1

Early Warning System 26.6 - https://customercentral.powerschool.com/s/article/ews-release-notes-26-6-0-574024

Student Alert Management 26.6 - https://customercentral.powerschool.com/s/article/student-alert-management-26-6-0-release-notes-574025

Aug 13, 08:43 CDT

Aug 16, 2026

Completed - The scheduled maintenance has been completed.
Aug 16, 21:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 19:30 CDT
Scheduled - PowerSchool will be deploying Analytics & Insights version 26.6.0.0 during the scheduled maintenance window. While the application is expected to remain available for most of the maintenance period, users may experience intermittent connectivity or brief service disruptions as the upgrade is completed. To prevent potential conflicts, we recommend that customers avoid making configuration changes or implementing customizations in their environment during the maintenance window.

We appreciate your patience as we complete this update and work to minimize any impact to users.

Aug 5, 09:39 CDT

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 23:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:59 CDT
Scheduled - PowerSchool is deploying the SPSM-AL_26.8.0.0 release, Saturday August 15th, 2026. 

Details of the release can be found here:https://sp-programs.powerschool-docs.com/special-programs-al/latest/spsm-al_26-8-0-0-release-notes

Aug 14, 14:38 CDT

Aug 14, 2026

Unresolved incidents: PowerSchool SIS - Medications Duplicating, PowerSchool SIS - Incident Local Use Codes, PowerSchool Special Programs - IEP Selection.

Aug 13, 2026

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - The issue has been successfully resolved.
Aug 11, 12:47 CDT
Update - The fix has been successfully applied to the environment. We are currently running refresh processes for the two affected districts reported so far, Ivy Classical and Jasper. We will provide another update once these refreshes have completed
Aug 10, 12:44 CDT
Identified - The issue has been identified and our teams are working to implement a fix.
Aug 7, 18:53 CDT
Investigating - We are currently investigating an issue affecting user logins for Analytics & Insights for Ivy Classical Academy. Our Engineering team is actively working to identify the root cause. Will update as soon as we have more updates to share.
Aug 7, 14:20 CDT

Aug 10, 2026

Resolved - Student Plans issue is resolved.
Aug 10, 12:21 CDT
Monitoring - Fix has been implemented & Post-fix monitoring is underway to ensure the issue is fully resolved and no regressions occur.
Aug 10, 10:19 CDT
Identified - The issue has been identified and our team is working to implement a fix.
Aug 7, 18:52 CDT
Investigating - We're currently investigating an issue affecting ALSDE districts where district contacts can access Student Plans, but are only able to see a very limited number of plans rather than the full set they should have access to. Our team is actively working on identifying the root cause and will share updates as soon as we have more information. Thank you for your patience.
Aug 7, 15:56 CDT
Completed - The scheduled maintenance has been completed.
Aug 10, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 18:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 7, 13:34 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS State Reporting update 26.8.1.0 to all production SIS instances with Maintenance Window starting Friday, August 7th at 6pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time August 10th, 2026.

To review upcoming changes to State Reporting Content, please review the AL State Reporting Release Notes:

https://ps-compliance.powerschool-docs.com/pssis-al/latest/state-reporting-26-7-2-0-release-notes
https://ps-compliance.powerschool-docs.com/pssis-al/latest/state-reporting-26-7-3-0-release-notes
https://ps-compliance.powerschool-docs.com/pssis-al/latest/state-reporting-26-8-1-0-release-notes

Aug 7, 16:00 CDT

Aug 9, 2026

Completed - The scheduled maintenance has been completed.
Aug 9, 21:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 19:30 CDT
Scheduled - PowerSchool will be deploying Analytics & Insights version 26.3.1.0 during the scheduled maintenance window. While the application is expected to remain available for most of the maintenance period, users may experience intermittent connectivity or brief service disruptions as the upgrade is completed. To prevent potential conflicts, we recommend that customers avoid making configuration changes or implementing customizations in their environment during the maintenance window.

We appreciate your patience as we complete this update and work to minimize any impact to users.

Aug 5, 09:34 CDT

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Aug 6, 2026

Resolved - This incident has been resolved.
Aug 6, 07:23 CDT
Investigating - PowerSchool is aware of an outage with Professional Learning. We will post updates as they become available.
May 20, 08:10 CDT

Aug 5, 2026

No incidents reported.