PowerSchool SIS - Error Saving Incidents
Identified - PowerSchool has identified that the error occurs during save when multiple actions are linked to the same behavior. We are working on a fix and will keep the status page updated.
Oct 01, 2026 - 15:16 CDT
Investigating - PowerSchool is aware of an issue when saving incidents. We are troubleshooting and will update the status page with more information.
Sep 29, 2026 - 11:18 CDT

About This Site

Welcome to the PowerSchool ALSDE Status page.

Key information:
Support Contact Number: 1 (866) 512-1899
PowerSchool Help Site: https://customercentral.powerschool.com

Uptime over the past 90 days. View historical uptime.
Analytics & Insights Operational
Enrollment Operational
Performance Matters Analytics Operational
PowerSchool SIS Operational
SIS Operational
PS SIS API Operational
PS SIS ODS Operational
PS SIS Enterprise Controller Operational
PS SIS Locator/ETS Operational
PS SIS Cross LEA Enrollment/Grades Passback Operational
Powerschool SIS PowerPack Operational
Professional Learning Operational
Schoology Operational
Special Programs Operational
TalentEd Applicant Tracking Enterprise Operational
Unified Insights Operational
Unified Insights Dashboard Operational
Unified Insights Data Warehouse Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2026

No incidents reported today.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

PowerSchool Special Programs 26.10.0.0 Release
Completed - The scheduled maintenance has been completed.
Oct 12, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:00 CDT
Scheduled - PowerSchool will be deploying PowerSchool Special Programs update 26.10.0.0 to all production PSSP instances with Maintenance Window starting Sunday, October 11th at 6pm Central, and extending through Monday morning. Your PSSP instances may not be available during this time. This maintenance will be completed by 6am Central time Monday, October 12th.

Information on the release:
https://sp-programs.powerschool-docs.com/special-programs-al/latest/spsm-al_26-10-0-0-release-notes
Oct 9, 14:01 CDT
Powerschool SIS Hosted OS Maintenance 10/9-10/12
Completed - The scheduled maintenance has been completed.
Oct 12, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS Core update 26.10.0.0 to all production SIS instances with Maintenance Window starting October 9th, 2026 at 6pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time October, 12th, 2026.

Information on the release:
https://customercentral.powerschool.com/s/article/PowerSchool-SIS-26-10-0-0-Release-Notes
Oct 8, 11:36 CDT

Oct 11, 2026

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

PowerSchool SIS - Medications Duplicating
Resolved - This issue has been resolved in the SIS 26.9 release.
Oct 5, 10:59 CDT
Investigating - PowerSchool is aware of an issue where medications are duplicating on the Health To Do list for students.

We have isolated the duplicate medication record behavior to students with remote enrollments who are taking courses at other schools. Administering a medication from the To Do List page automatically removes the duplicate record.

Our team is currently investigating for any underlying issue.
Aug 13, 15:27 CDT
PowerSchool Special Programs - Child Count
Resolved - This incident has been resolved.
Oct 5, 10:52 CDT
Investigating - PowerSchool Special Programs has identified an issue in which Child Count is showing more students than expected. We are actively investigating the issue and will update this page with more info when available.
Sep 21, 09:07 CDT
PowerSchool Special Programs - Security User Group
Resolved - This incident has been resolved.
Oct 5, 10:51 CDT
Update - PowerSchool is almost finished reviewing everyone's permissions for the Special Education Teacher (Security Group Default).  There have been some reports that teachers are unable to see their caseload or access Special Programs.  We have determined that this is due to districts manually adding members as well as syncing with SIS using the SIS User Access Role sync.  If you need assistance,  please contact PowerSchool support.
Sep 16, 18:46 CDT
Update - PowerSchool is almost finished with the restore of the Special Education Teacher security group.  The PowerSchool team is verifying each LEA's group settings and will provide an update of completion by the end of the day.
Sep 16, 12:17 CDT
Identified - The security group, "Special Education Teacher (Security Group Default)" has been sync'd from the controller around 11:30 AM Central.  PowerSchool is working on reverting each district's version back to what it was before the sync.
Sep 15, 14:49 CDT
PowerSchool Special Programs - IEP Selection
Resolved - This incident has been resolved.
Oct 5, 10:51 CDT
Monitoring - PowerSchool identified an issue with the IEP document that was preventing users from selecting the LRE. This has been resolved and we will continue monitoring to ensure no additional issues are reported regarding IEP documents.
Aug 6, 07:26 CDT
PS SIS Updates - AL State Reporting 26.9.3.0 Release
Completed - The scheduled maintenance has been completed.
Oct 5, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS State Reporting update 26.9.3.0. to all production SIS instances with Maintenance Window starting Friday, October 2nd at 5pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time October 5th, 2026.

To review upcoming changes to State Reporting Content, please review the AL State Reporting Release Notes:
https://ps-compliance.powerschool-docs.com/pssis-al/latest/state-reporting-26-9-3-0-release-notes
Oct 2, 08:03 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Unresolved incident: PowerSchool SIS - Error Saving Incidents.

Oct 1, 2026

Incident History Powered by Atlassian Statuspage