Powerschool SIS Hosted OS Maintenance 10/9-10/12
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 09, 2026 - 18:00 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS Core update 26.10.0.0 to all production SIS instances with Maintenance Window starting October 9th, 2026 at 6pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time October, 12th, 2026.

Information on the release:
https://customercentral.powerschool.com/s/article/PowerSchool-SIS-26-10-0-0-Release-Notes
Oct 9, 2026 18:00 - Oct 12, 2026 05:00 CDT
PowerSchool SIS - Error Saving Incidents
Identified - PowerSchool has identified that the error occurs during save when multiple actions are linked to the same behavior. We are working on a fix and will keep the status page updated.
Oct 01, 2026 - 15:16 CDT
Investigating - PowerSchool is aware of an issue when saving incidents. We are troubleshooting and will update the status page with more information.
Sep 29, 2026 - 11:18 CDT

About This Site

Welcome to the PowerSchool ALSDE Status page.

Key information:
Support Contact Number: 1 (866) 512-1899
PowerSchool Help Site: https://customercentral.powerschool.com

Uptime over the past 90 days. View historical uptime.
Analytics & Insights Operational
Enrollment Operational
Performance Matters Analytics Operational
PowerSchool SIS Under Maintenance
SIS Under Maintenance
PS SIS API Under Maintenance
PS SIS ODS Under Maintenance
PS SIS Enterprise Controller Under Maintenance
PS SIS Locator/ETS Under Maintenance
PS SIS Cross LEA Enrollment/Grades Passback Under Maintenance
Powerschool SIS PowerPack Operational
Professional Learning Operational
Schoology Operational
Special Programs Operational
TalentEd Applicant Tracking Enterprise Operational
Unified Insights Operational
Unified Insights Dashboard Operational
Unified Insights Data Warehouse Sync Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

PowerSchool Special Programs 26.10.0.0 Release Oct 11, 2026 18:00 - Oct 12, 2026 06:00 CDT

PowerSchool will be deploying PowerSchool Special Programs update 26.10.0.0 to all production PSSP instances with Maintenance Window starting Sunday, October 11th at 6pm Central, and extending through Monday morning. Your PSSP instances may not be available during this time. This maintenance will be completed by 6am Central time Monday, October 12th.

Information on the release:
https://sp-programs.powerschool-docs.com/special-programs-al/latest/spsm-al_26-10-0-0-release-notes
Posted on Oct 09, 2026 - 14:01 CDT

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

Unresolved incident: Powerschool SIS Hosted OS Maintenance 10/9-10/12.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

PowerSchool SIS - Medications Duplicating
Resolved - This issue has been resolved in the SIS 26.9 release.
Oct 5, 10:59 CDT
Investigating - PowerSchool is aware of an issue where medications are duplicating on the Health To Do list for students.

We have isolated the duplicate medication record behavior to students with remote enrollments who are taking courses at other schools. Administering a medication from the To Do List page automatically removes the duplicate record.

Our team is currently investigating for any underlying issue.
Aug 13, 15:27 CDT
PowerSchool Special Programs - Child Count
Resolved - This incident has been resolved.
Oct 5, 10:52 CDT
Investigating - PowerSchool Special Programs has identified an issue in which Child Count is showing more students than expected. We are actively investigating the issue and will update this page with more info when available.
Sep 21, 09:07 CDT
PowerSchool Special Programs - Security User Group
Resolved - This incident has been resolved.
Oct 5, 10:51 CDT
Update - PowerSchool is almost finished reviewing everyone's permissions for the Special Education Teacher (Security Group Default).  There have been some reports that teachers are unable to see their caseload or access Special Programs.  We have determined that this is due to districts manually adding members as well as syncing with SIS using the SIS User Access Role sync.  If you need assistance,  please contact PowerSchool support.
Sep 16, 18:46 CDT
Update - PowerSchool is almost finished with the restore of the Special Education Teacher security group.  The PowerSchool team is verifying each LEA's group settings and will provide an update of completion by the end of the day.
Sep 16, 12:17 CDT
Identified - The security group, "Special Education Teacher (Security Group Default)" has been sync'd from the controller around 11:30 AM Central.  PowerSchool is working on reverting each district's version back to what it was before the sync.
Sep 15, 14:49 CDT
PowerSchool Special Programs - IEP Selection
Resolved - This incident has been resolved.
Oct 5, 10:51 CDT
Monitoring - PowerSchool identified an issue with the IEP document that was preventing users from selecting the LRE. This has been resolved and we will continue monitoring to ensure no additional issues are reported regarding IEP documents.
Aug 6, 07:26 CDT
PS SIS Updates - AL State Reporting 26.9.3.0 Release
Completed - The scheduled maintenance has been completed.
Oct 5, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 18:00 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS State Reporting update 26.9.3.0. to all production SIS instances with Maintenance Window starting Friday, October 2nd at 5pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time October 5th, 2026.

To review upcoming changes to State Reporting Content, please review the AL State Reporting Release Notes:
https://ps-compliance.powerschool-docs.com/pssis-al/latest/state-reporting-26-9-3-0-release-notes
Oct 2, 08:03 CDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Unresolved incident: PowerSchool SIS - Error Saving Incidents.

Oct 1, 2026

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Sep 28, 2026

Analytics & Insights Dashboard Errors
Resolved - The issue causing intermittent query errors affecting access to certain data and metrics within Analytics & Insights dashboards has been resolved.

Affected functionality has been restored, and users should no longer experience query errors when accessing Analytics & Insights dashboards.

We appreciate your patience and understanding while we worked to resolve this issue.
Sep 28, 09:39 CDT
Identified - We have identified the source of the intermittent query errors affecting access to certain data and metrics within Analytics & Insights dashboards.

The issue is related to an upstream service dependency. We are actively working with the responsible provider to monitor recovery efforts and minimize impact. We will continue to provide updates as more information becomes available.
Sep 25, 08:22 CDT
Investigating - We are investigating an issue causing intermittent query errors for some users when accessing certain data and metrics within Analytics & Insights dashboards.

Our Engineering team is actively working to identify the root cause. Additional updates will be provided as more information becomes available.
Sep 24, 13:05 CDT

Sep 27, 2026

PowerSchool SIS Hosted OS Maintenance 9/25-9/27
Completed - The scheduled maintenance has been completed.
Sep 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 25, 12:40 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS Core update 26.9.0.0 to all production SIS instances with Maintenance Window starting Friday, September 25th at 6pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5am Central time September 27th, 2026.

SIS 26.9.0.0 Release Notes - https://customercentral.powerschool.com/s/article/PowerSchool-SIS-26-9-0-0-is-Now-Available
Sep 25, 12:39 CDT

Sep 26, 2026

No incidents reported.

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