The issue causing intermittent query errors affecting access to certain data and metrics within Analytics & Insights dashboards has been resolved.
Affected functionality has been restored, and users should no longer experience query errors when accessing Analytics & Insights dashboards.
We appreciate your patience and understanding while we worked to resolve this issue.
Posted Sep 28, 2026 - 09:39 CDT
Identified
We have identified the source of the intermittent query errors affecting access to certain data and metrics within Analytics & Insights dashboards.
The issue is related to an upstream service dependency. We are actively working with the responsible provider to monitor recovery efforts and minimize impact. We will continue to provide updates as more information becomes available.
Posted Sep 25, 2026 - 08:22 CDT
Investigating
We are investigating an issue causing intermittent query errors for some users when accessing certain data and metrics within Analytics & Insights dashboards.
Our Engineering team is actively working to identify the root cause. Additional updates will be provided as more information becomes available.