Identified - PowerSchool Special Programs has identified the cause impacting security groups from importing Special Education History profile with the student envelope. In the meantime, please use the 'Assume System Admin Role' to complete student transfers.
Mar 24, 2025 - 07:39 CDT
Investigating - PowerSchool Special Programs is aware of an issue impacting security groups from importing Special Education History profile with the student envelope. We are investigating and will keep the status page updated with new information.
Mar 14, 2025 - 13:56 CDT
Monitoring - The Transferred Messages Report selection criteria has been updated. We will be monitoring and providing a status update tomorrow, March 14, 2025.
Mar 13, 2025 - 16:53 CDT
Identified - We have identified the issue and will be deploying an updated report on the evening of March 13th.
Mar 13, 2025 - 15:02 CDT
Investigating - We are aware of an issue in Special Programs, where students who have been "Import" and processed from the Transferred Student Messages report are back on the report.
Feb 25, 2025 - 07:36 CST
Investigating - PowerSchool is aware of an issue where multiple emails are being sent to users for the Transferred Student Messages report. We are investigating and will keep the status page updated with new information.
Mar 13, 2025 - 15:00 CDT
Monitoring - A fix has been implemented and the issue should be resolved. If you are still experiencing an issue, please reach out to support.
Jan 13, 2025 - 10:56 CST
Investigating - PowerSchool is aware of an issue where students with a ' in their name is preventing the Student Locator from populating the list of potential student matches. If you are experiencing this issue, please enter a support ticket. This issue is currently being investigated by our Product team. We will post an update when the issue is resolved.
Jan 08, 2025 - 09:30 CST
Identified - The PowerSchool Development team has been working on a fix for this automated process.
Currently, Districts are being provided with flat files to be imported that contain the exported stored grades. Prior to import, please be sure to make sure that the field in the import file, datestored, is filled with the import date prior to import.
Importing those records without the datestored filled may cause student records transfers for that student to fail. We have a community article that covers what this causes and how to contact support to help resolve it.
Investigating - LEAs - you will likely see a message this morning:
The Enterprise Controller synchronization jobs below may be failing. Please verify their status using the details listed or contact PowerSchool Support for assistance. - CAS_NC_CROSS_LEA_SG_JOB - 2023-5-26 ... CAS_NC_CROSS_LEA_SG_JOB FAILED
This job is not failing and has been purposefully disabled. You do not need to create a case with Support re: this issue.
The previous status page post was closed in error.
Oct 30, 2023 - 10:32 CDT
Resolved -
This incident has been resolved.
Mar 25, 23:41 CDT
Identified -
The root cause of the build delays has been identified. Builds are still running and will continue to run throughout the rest of today.
Mar 25, 11:36 CDT
Update -
We are continuing to investigate this issue.
Mar 25, 11:15 CDT
Investigating -
We identified a data loading issue last night impacting overnight builds for the majority of the districts.
Builds are still running and we'll update the status page once all builds are completed.
Mar 25, 09:43 CDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 18:00 CDT
Scheduled -
PowerSchool will be deploying PowerSchool SIS Core update 25.2.0.0 to all production SIS instances with Maintenance Window starting March 21st, 2025 at 5pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5 am Central time March 24th, 2025.