Analytics & Insights: Dashboard Update for Interventions & Student Plans - Overnight Refresh Delayed
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Update - 96% of all district's Student Plans and Interventions data has been updated. The PowerSchool team is still monitoring a few districts that are still in progress at this time.
Apr 02, 2025 - 11:42 CDT
Apr 02, 2025 - 11:42 CDT
Monitoring - A fix has been implemented and we will be monitoring the results overnight.
Apr 01, 2025 - 16:08 CDT
Apr 01, 2025 - 16:08 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 01, 2025 - 14:33 CDT
Apr 01, 2025 - 14:33 CDT
Investigating - ISSUE: Most data (Student Marks, Attendance, Discipline) was updated, but Student Plans and Interventions were not updated last night.
STATUS: We are currently investigating this issue.
Apr 01, 2025 - 12:34 CDT
STATUS: We are currently investigating this issue.
Apr 01, 2025 - 12:34 CDT
Identified - PowerSchool Special Programs has identified the cause impacting security groups from importing Special Education History profile with the student envelope. In the meantime, please use the 'Assume System Admin Role' to complete student transfers.
Mar 24, 2025 - 07:39 CDT
Mar 24, 2025 - 07:39 CDT
Investigating - PowerSchool Special Programs is aware of an issue impacting security groups from importing Special Education History profile with the student envelope. We are investigating and will keep the status page updated with new information.
Mar 14, 2025 - 13:56 CDT
Mar 14, 2025 - 13:56 CDT
Monitoring - The Transferred Messages Report selection criteria has been updated. We will be monitoring and providing a status update tomorrow, March 14, 2025.
Mar 13, 2025 - 16:53 CDT
Mar 13, 2025 - 16:53 CDT
Identified - We have identified the issue and will be deploying an updated report on the evening of March 13th.
Mar 13, 2025 - 15:02 CDT
Mar 13, 2025 - 15:02 CDT
Investigating - We are aware of an issue in Special Programs, where students who have been "Import" and processed from the Transferred Student Messages report are back on the report.
Feb 25, 2025 - 07:36 CST
Feb 25, 2025 - 07:36 CST
Investigating - PowerSchool is aware of an issue where multiple emails are being sent to users for the Transferred Student Messages report. We are investigating and will keep the status page updated with new information.
Mar 13, 2025 - 15:00 CDT
Mar 13, 2025 - 15:00 CDT
Monitoring - A fix has been implemented and the issue should be resolved. If you are still experiencing an issue, please reach out to support.
Jan 13, 2025 - 10:56 CST
Jan 13, 2025 - 10:56 CST
Investigating - PowerSchool is aware of an issue where students with a ' in their name is preventing the Student Locator from populating the list of potential student matches. If you are experiencing this issue, please enter a support ticket. This issue is currently being investigated by our Product team. We will post an update when the issue is resolved.
Jan 08, 2025 - 09:30 CST
Jan 08, 2025 - 09:30 CST
Identified - The PowerSchool Development team has been working on a fix for this automated process.
Currently, Districts are being provided with flat files to be imported that contain the exported stored grades. Prior to import, please be sure to make sure that the field in the import file, datestored, is filled with the import date prior to import.
Importing those records without the datestored filled may cause student records transfers for that student to fail. We have a community article that covers what this causes and how to contact support to help resolve it.
ALSDE - Student Records Do Not Transfer When a Student Completed Provisional Enrollment
https://help.powerschool.com/t5/PowerSchool-SIS-Alabama/ALSDE-Student-Records-Do-Not-Transfer-When-a-Student-Completed/ta-p/521127
Aug 02, 2024 - 17:38 CDT
Currently, Districts are being provided with flat files to be imported that contain the exported stored grades. Prior to import, please be sure to make sure that the field in the import file, datestored, is filled with the import date prior to import.
Importing those records without the datestored filled may cause student records transfers for that student to fail. We have a community article that covers what this causes and how to contact support to help resolve it.
ALSDE - Student Records Do Not Transfer When a Student Completed Provisional Enrollment
https://help.powerschool.com/t5/PowerSchool-SIS-Alabama/ALSDE-Student-Records-Do-Not-Transfer-When-a-Student-Completed/ta-p/521127
Aug 02, 2024 - 17:38 CDT
Investigating - LEAs - you will likely see a message this morning:
The Enterprise Controller synchronization jobs below may be failing.
Please verify their status using the details listed or contact PowerSchool Support for assistance.
- CAS_NC_CROSS_LEA_SG_JOB
- 2023-5-26 ... CAS_NC_CROSS_LEA_SG_JOB FAILED
This job is not failing and has been purposefully disabled. You do not need to create a case with Support re: this issue.
The previous status page post was closed in error.
Oct 30, 2023 - 10:32 CDT
The Enterprise Controller synchronization jobs below may be failing.
Please verify their status using the details listed or contact PowerSchool Support for assistance.
- CAS_NC_CROSS_LEA_SG_JOB
- 2023-5-26 ... CAS_NC_CROSS_LEA_SG_JOB FAILED
This job is not failing and has been purposefully disabled. You do not need to create a case with Support re: this issue.
The previous status page post was closed in error.
Oct 30, 2023 - 10:32 CDT
About This Site
Welcome to the PowerSchool ALSDE Status page.
Key information:
Support Contact Number: 1 (866) 512-1899
Powerschool Help Site: https://help.powerschool.com/
PowerSchool SIS
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PS SIS API
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