Monitoring - Users should not longer experience an error when logging into Special Programs. The team is still working to identify the issue. If you are still having issues logging in, please contact support.
May 23, 2025 - 07:37 CDT
Investigating - The PowerSchool team is aware that users may be experiencing the following error message when attempting to log in to Special Programs, "An error occurred while attempting to log in." We are investigating the issue and will post an update on the status page. If you are experiencing the issue, please enter a support case.
May 22, 2025 - 15:35 CDT
Monitoring - All Monday morning (5/19/2025) tests indicates that systems are operating normally. The PowerSchool team continues to actively monitor the impact of this weekend’s changes.
May 19, 2025 - 07:14 CDT
Identified - We’ve received reports of latency when saving student plans. If you encounter latency, please DO NOT refresh the browser; wait for 2 minutes for the work to save. PowerSchool will perform maintenance over the weekend to address these concerns
May 16, 2025 - 15:00 CDT
Identified - The fix for this issue will not be available until this summer. If you are having issues with the workaround, please update your support ticket.
May 05, 2025 - 12:53 CDT
Investigating - PowerSchool Support is aware of an issue where the window to edit attendance related actions in an incident is grayed out and cannot be edited.

The workaround is to use the All Incidents page to modify the Attendance Related Action tied to the Incident Record.

If you are experiencing this issue, please enter a support case.

Apr 14, 2025 - 10:54 CDT

About This Site

Welcome to the PowerSchool ALSDE Status page.

Key information:
Support Contact Number: 1 (866) 512-1899
Powerschool Help Site: https://help.powerschool.com/

PowerSchool SIS Operational
90 days ago
100.0 % uptime
Today
SIS Operational
90 days ago
100.0 % uptime
Today
PS SIS API Operational
90 days ago
100.0 % uptime
Today
PS SIS ODS Operational
90 days ago
100.0 % uptime
Today
PS SIS Enterprise Controller Operational
90 days ago
100.0 % uptime
Today
PS SIS Locator/ETS Operational
90 days ago
100.0 % uptime
Today
PS SIS Cross LEA Enrollment/Grades Passback Operational
90 days ago
100.0 % uptime
Today
Powerschool SIS PowerPack Operational
90 days ago
100.0 % uptime
Today
Schoology Operational
90 days ago
100.0 % uptime
Today
Enrollment Operational
90 days ago
100.0 % uptime
Today
Special Programs Operational
90 days ago
99.76 % uptime
Today
Performance Matters Analytics Operational
90 days ago
100.0 % uptime
Today
Professional Learning Operational
90 days ago
100.0 % uptime
Today
TalentEd Applicant Tracking Enterprise Operational
90 days ago
100.0 % uptime
Today
Unified Insights Operational
90 days ago
99.36 % uptime
Today
Unified Insights Dashboard Operational
90 days ago
98.72 % uptime
Today
Unified Insights Data Warehouse Sync Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 13, 2025

No incidents reported today.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This has been resolved and the phone line is accessible.
Jun 10, 11:41 CDT
Identified - PowerSchool is aware of an issue with the support phone line being unavailable. If you need support assistance, please submit a case via PowerSchool Community.
Jun 10, 10:32 CDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.