Investigating - PowerSchool is aware of an issue with Provisional Enrollment. Students may bypass provisional enrollment at this time. PowerSchool is working on the issue and will post updates as they are available.
Aug 14, 2025 - 11:19 CDT
Update - PowerSchool is continuing to investigate the issue. Your SIS should be available at this time but if you are still experiencing a disruption, please update your support case.
Aug 01, 2025 - 15:16 CDT
Investigating - PowerSchool is aware of an issue where the SIS may be down. We are currently investigating the issue and will provide updates when available. If you are experiencing an outage, please submit a ticket to the SIS support team.
Aug 01, 2025 - 13:37 CDT
Monitoring - A fix has been implemented and we are monitoring the results. If you experience the issue again, please let support know.
Aug 13, 2025 - 15:07 CDT
Investigating - PowerSchool is aware that the student locator is unavailable. We are working to restore services and will post updates as they become available. If you are experiencing the issue, please enter a case with support.
Aug 13, 2025 - 09:46 CDT
Investigating - We are aware of an issue where student envelopes containing documents with certain special characters are triggering an error and cannot be sent. The error message includes the phrase: "The given path's format is not supported."

We are actively working on a fix. In the meantime, please contact support for assistance with sending affected student envelopes.

Jul 21, 2025 - 11:33 CDT

About This Site

Welcome to the PowerSchool ALSDE Status page.

Key information:
Support Contact Number: 1 (866) 512-1899
Powerschool Help Site: https://help.powerschool.com/

PowerSchool SIS Degraded Performance
90 days ago
99.65 % uptime
Today
SIS Operational
90 days ago
97.57 % uptime
Today
PS SIS API Operational
90 days ago
100.0 % uptime
Today
PS SIS ODS Operational
90 days ago
100.0 % uptime
Today
PS SIS Enterprise Controller Operational
90 days ago
100.0 % uptime
Today
PS SIS Locator/ETS Degraded Performance
90 days ago
100.0 % uptime
Today
PS SIS Cross LEA Enrollment/Grades Passback Operational
90 days ago
100.0 % uptime
Today
Powerschool SIS PowerPack Operational
90 days ago
100.0 % uptime
Today
Schoology Operational
90 days ago
100.0 % uptime
Today
Enrollment Operational
90 days ago
100.0 % uptime
Today
Special Programs Operational
90 days ago
99.77 % uptime
Today
Performance Matters Analytics Operational
90 days ago
100.0 % uptime
Today
Professional Learning Operational
90 days ago
99.63 % uptime
Today
TalentEd Applicant Tracking Enterprise Operational
90 days ago
100.0 % uptime
Today
Unified Insights Operational
90 days ago
100.0 % uptime
Today
Unified Insights Dashboard Operational
90 days ago
100.0 % uptime
Today
Unified Insights Data Warehouse Sync Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 14, 2025

Unresolved incident: PowerSchool SIS - Provisional Enrollment.

Aug 13, 2025

Unresolved incidents: PowerSchool Student Locator Unavailable, PowerSchool SIS - Service Interruption.

Aug 12, 2025

No incidents reported.

Aug 11, 2025
Completed - The scheduled maintenance has been completed.
Aug 11, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 18:00 CDT
Scheduled - PowerSchool will be deploying PowerSchool SIS Core update 25.7.0.1 to all production SIS instances with Maintenance Window starting Friday, August 8th at 6pm Central, and extending through Sunday evening. Your SIS instances may not be available during this time. This maintenance will be completed by 5 am Central time Monday, August 11th.


Information on the release:
https://help.powerschool.com/t5/PowerSchool-SIS-Release/PowerSchool-SIS-Release-Version-25-7-0-1-is-Now-Available/ta-p/551543

Aug 7, 09:46 CDT
Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025
Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025
Jul 31, 2025

No incidents reported.