Monitoring - Users should not longer experience an error when logging into Special Programs. The team is still working to identify the issue. If you are still having issues logging in, please contact support.
May 23, 2025 - 07:37 CDT
Investigating - The PowerSchool team is aware that users may be experiencing the following error message when attempting to log in to Special Programs, "An error occurred while attempting to log in." We are investigating the issue and will post an update on the status page. If you are experiencing the issue, please enter a support case.
May 22, 2025 - 15:35 CDT
Monitoring - All Monday morning (5/19/2025) tests indicates that systems are operating normally. The PowerSchool team continues to actively monitor the impact of this weekend’s changes.
May 19, 2025 - 07:14 CDT
Identified - We’ve received reports of latency when saving student plans. If you encounter latency, please DO NOT refresh the browser; wait for 2 minutes for the work to save. PowerSchool will perform maintenance over the weekend to address these concerns
May 16, 2025 - 15:00 CDT
Identified - The fix for this issue will not be available until this summer. If you are having issues with the workaround, please update your support ticket.
May 05, 2025 - 12:53 CDT
Investigating - PowerSchool Support is aware of an issue where the window to edit attendance related actions in an incident is grayed out and cannot be edited.
The workaround is to use the All Incidents page to modify the Attendance Related Action tied to the Incident Record.
If you are experiencing this issue, please enter a support case.
Apr 14, 2025 - 10:54 CDT
Resolved -
This has been resolved and the phone line is accessible.
Jun 10, 11:41 CDT
Identified -
PowerSchool is aware of an issue with the support phone line being unavailable. If you need support assistance, please submit a case via PowerSchool Community.
Jun 10, 10:32 CDT